PRIVACY POLICY

Medicare Aesthetics Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, book appointments online, or interact with us in any way.

---

 

 

1. Information We Collect

We may collect the following types of personal information when you visit our website or use our services:

• Personal Identifiable Information: Name, date of birth, contact details (phone number, email address), and postal address.
• Health Information: Medical history, allergies, and treatment preferences (where applicable).
• Payment Information: Billing address and payment details for transactions.
• Technical Information: IP address, browser type, operating system, and information about how you use our website (via cookies or other tracking technologies).

---

 

 

2. How We Use Your Information

We collect and process your data for the following purposes:

• Service Provision: To schedule appointments, process payments, and deliver our treatments and services.
• Communication: To confirm bookings, send reminders, and provide updates about your appointments.
• Legal and Regulatory Compliance: To comply with legal obligations, such as medical record-keeping.
• Marketing: To inform you about promotions, new services, and offers (with your explicit consent).
• Website Improvements: To analyze how our website is used and enhance user experience.

---

 

 

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you voluntarily provide data, such as subscribing to marketing communications.
• Contract: To fulfill services, such as booking appointments or completing treatments.
• Legal Obligations: For medical record-keeping and regulatory compliance.
• Legitimate Interest: To enhance service delivery and website functionality.

---

 

 

4. How We Share Your Information

We value your privacy and will not sell, rent, or share your personal data with third parties, except as necessary:

• Service Providers: For payment processing, IT support, or marketing services under strict confidentiality agreements.
• Legal Authorities: When required to comply with legal obligations.
• Medical Professionals: To deliver safe and effective treatments with your consent.

---

 

 

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:

• Secure servers and firewalls.
• Data encryption for payment processing.
• Access controls ensuring only authorized personnel handle sensitive data.

Despite these measures, no online transmission or storage system is completely secure. We encourage you to take precautions to safeguard your data as well.

---

 

 

6. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal, tax, and regulatory obligations.
• Maintain accurate medical and service records.

---

 

 

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal and medical record-keeping requirements.
• Restriction: Request limited processing of your data.
• Objection: Object to data processing, including marketing communications.
• Portability: Request your data in a portable format.

To exercise these rights, please contact us using the details below.

---

 

 

8. Cookies

Our website uses cookies to:

• Improve website functionality and user experience.
• Track website usage analytics.
• Enable online booking features.

You can manage your cookie preferences through your browser settings. For detailed information, please refer to – https://allaboutcookies.org/how-to-manage-cookies

---

 

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

---

 

 

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors.

---

 

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated. We encourage you to review this policy periodically.

---

 

 

12. Contact Us

If you have any questions, concerns, or wish to exercise your rights under this policy, please contact us:

Medicare Aesthetics Ltd

32 High Street,

Botley,

Southampton,

SO30 2EA

Telephone – 01489 347 993

Email – info@medicareaesthetics.co.uk

---

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.